Daniel Reyes
Founder · EstimatingRuns every estimate over 2,000 square feet personally and handles insurance documentation on storm claims. Twenty years on exterior crews.
Talk to the office.
Call the direct line, email the office, or use the form below. During business hours the office manager answers the phone — no phone tree, no call center. If you get voicemail, she is on the other line and will call back within the hour.
Direct line◆
Office email◆
Storm response◆
Warranty service◆
Direct line◆
Office email◆
Storm response◆
Warranty service◆
SECTION 01 / REACH US
Four ways in.
Pick the channel that fits the reason you are calling. The storm line is monitored during weather events, including after hours.
01
Direct line
Call the office
(704) 543-2871
Mon–Fri 7:00am–6:00pm, Sat 8:00am–2:00pm. Best for estimates, warranty questions, and anything urgent.
Dial → 02 Email Write to the office [email protected]Response within one business day. Good for sending photos of damage or forwarding insurance documents.
Send → 03 Booking Schedule an estimate Book onlineMulti-step form with date and time selection. Confirmed by phone within one business day.
Book → 04 Storm line Emergency response 48-hour windowActive water intrusion after a storm event. Tarping and containment crews deployed inside Mecklenburg first.
Details →
SECTION 02 / MESSAGE THE OFFICE
Not sure who to ask for?
Use the form below and describe the situation. It goes to the office inbox and is routed to the right project manager within the hour. If it is urgent, call the direct line instead — the form is not monitored after hours.
- Include your address or ZIP if you have it
- Attach photos of any visible damage if you can
- Let us know if you are working with an insurance claim
- Mention if the property is a rental, a commercial building, or a primary residence
Office contact form
Ref · OFF-2026
SECTION 03 / OFFICE & YARD
3820 Statesville Avenue.
Our warehouse and office sit in North Charlotte, just off I-85. Estimates are typically done at the property rather than at the office, but if you need to drop off documents, review plans, or pick up color samples, call ahead and we will have someone ready.
- Address
- 3820 Statesville Avenue, Suite 210
Charlotte, NC 28269Free parking in front of the building. Entrance on the east side. - Office hours
- Mon–Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pmClosed Sunday. Emergency storm response runs outside these hours during active weather events. - Direct line
- (704) 543-2871Answered by the office manager during business hours.
- [email protected]Monitored during business hours. Response within one business day.
- License
- NC GC #78214General Contractor, Unlimited. Active since 2012. Also licensed in South Carolina.
- Insurance
- $2M general liabilityCertificates issued to property owners and managers on request, same business day.
Northcrest · 3820 Statesville Ave
35.2918° N · 80.8312° W
Charlotte, NC 28269
Active water intrusion? Call the storm line.
During a storm event the response line is monitored after hours. Emergency tarping and containment crews are deployed inside Mecklenburg first, then outward to the surrounding counties.
Call (704) 543-2871
SECTION 04 / WHO YOU WILL WORK WITH
Three people. Real roles.
Every project gets one of these three as its project manager. You will have their direct line from the estimate through the final walkthrough.
Marisol Vega
Production ManagerRuns the installation schedule and material ordering. If a job slips by a day or two, she is the one who tells you and explains why.
Aaron Bell
Service & WarrantyLeads the repair crew and handles every warranty callback. Former framing carpenter — knows which flashing detail is going to leak before the first rain.
NEXT STEP
Book the estimate.
A project manager walks the property, photographs what needs attention, and sends a written itemized proposal within two business days. No charge, no obligation.